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Intercontinental Suzhou Hotel By Ihg, Suzhou (Jiangsu)

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From112US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 288 Wang Dun Road, Suzhou Industrial Park, Suzhou (Jiangsu), China, 215028

Intercontinental Suzhou Hotel by IHG is a prestigious luxury hotel located on the scenic shores of Jinji Lake, a representative destination in Suzhou, a UNESCO World Heritage Site. It is distinguished by its architectural elegance and proximity to cultural attractions. The hotel is within easy walking distance of notable shopping and entertainment venues, including Times Square and Eslite Spectrum, the first of its kind in mainland China. With its luxurious facilities, it caters to both business and leisure travelers seeking premium experiences.

Location

Situated at the waterfront of Jinji Lake, the hotel boasts scenic views and easy access to nearby attractions, including the Suzhou Ferris Wheel and Moon Harbour. Major shopping destinations and cultural sites are within walking distance, making it ideal for tourists. For those arriving by car, parking facilities are available. The hotel is conveniently located approximately 10 minutes from Times Square and 12 kilometers from central Suzhou.

Rooms

The hotel offers 427 air-conditioned rooms, each featuring floor-to-ceiling windows with city or Jinji Lake views. Spacious rooms measure between 45 to 100 m² and include modern conveniences such as high-speed internet access and flat-screen TVs. Guests can enjoy lavish bathrooms with separate bathtubs and rainforest showers, enhancing their comfort. Exclusive Club Intercontinental rooms provide additional privileges, including access to a dedicated lounge and complimentary services.

Eat & Drink

The hotel's dining selections include the Riva Mediterranean Steakhouse, which specializes in char-grilled steaks and seafood. XIU Chinese Restaurant offers authentic cuisine, while the all-day dining restaurant presents a variety of international dishes. The Lobby Lounge serves drinks and is ideal for networking, along with Carumba bar which provides a vibrant atmosphere. Guests can savor unique culinary experiences throughout their stay.

Leisure & Business

Recreational amenities feature an indoor swimming pool, a sauna, and gym facilities for fitness enthusiasts. Spa Intercontinental offers a range of wellness treatments in nine treatment rooms, complemented by an outdoor terrace. The business center provides comprehensive services, including meeting rooms and same-day dry cleaning. A 24-hour reception enhances the convenience of services available to guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Twin Room Lake View
Max:
3 persons
52 m² 
Bed options:
2 Single beds
Lake view
Shower
Bathtub
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Classic Twin Room
Max:
2 persons
45 m² 
Bed options:
2 Single beds
City view
Shower
Bathtub
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1 King Premium Jinji Lake Landmark View
Max:
3 persons
52 m² 
Bed options:
1 King-size bed
Lake view
Shower
Bathtub
Check Prices
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Getting around

A list of all available modes of transport

City Centre
Suzhou (Jiangsu) 12.0 km
Airports
Suzhou (SZV) 10.5 km
Sunan Shuofang International (WUX) 44.7 km
Train
Suzhou Industrial Park Railway Station 2.5 km
Suzhou Railway Station 9.5 km
Underground
Time Square600 m
Xinghu Jie900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre

Room features

  • Air conditioning
  • Mini-bar
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

No. 288 Wang Dun Road, Suzhou Industrial Park, Suzhou (Jiangsu), China, 215028
Map view
No. 288 Wang Dun Road, Suzhou Industrial Park, Suzhou (Jiangsu), China, 215028
Nearby
Fountain
Water Fountain
90 m
99 You'an St
Suzhou Ferris Wheel
90 m
Shopping Area
Round times Square
90 m
Restaurants
ChuanXing TianXia
320 m
Wang Dun Road 268
Gan Ni Shi Indian Restaurant
630 m
Building C3
Pizza Hut
620 m
Industrial Park Wang Dun Road 268
Locke pub
750 m
No.1 Guanfeng Street Suzhou Culture And Expo Plaza Istation Shopping Center D-10
RONG Vietnamese Cuisine
1.0 km
1/F
SongHeLou CaiGuan
930 m
Industrial Park Guan Feng Street 1

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.6
Location
9.5
Service
8.7
Dining
8.1
Guest reviews
8.6/10
based on 15 reviews
9.2
9.2/10 based on 60 reviews
Andrew
United Kingdom, June  2024
8.4/10

I had a wonderful stay at this hotel. The staff was incredibly friendly, and the location was superb with easy access to the lake and surrounding shops and restaurants. However, the dining options could be more varied, and the price was a bit high for the value received.

Rooms
8.0
The rooms had good views and were very relaxing.
Service
9.0
The service was always helpful and friendly, especially the staff managing guests during breakfast time.
Location
9.0
The location was great, right by the lake, with easy access to all the nearby attractions.
Dining
7.0
The dining experience was good, but more variety in the menu would be appreciated.
Facilities
9.0
The facilities were top-notch and enhanced my overall experience.
Jim
United States, May  2024
7.8/10

The hotel has a stunning view of the lake and offers eye-catching surroundings, with clean and spacious rooms. The service is mostly friendly and helpful, although some staff may lack experience. The location is excellent, with easy access to the lake and nearby shops and restaurants. The dining options are complete with good service. Overall, the facilities are satisfactory.

Rooms
8.0
The rooms had a good view of the lake, were clean, and spacious.
Service
7.0
The service was friendly and helpful, although some staff seemed inexperienced.
Location
9.0
The hotel is conveniently located near the picturesque JinJi lake and offers easy access to shops and restaurants.
Dining
8.0
The dining options were complete with good service.
Facilities
7.0
The facilities were satisfactory.
Jack
United States, January  2024
8.6/10

My stay at the hotel was wonderful! The room had an amazing view and was very clean and quiet, making it super comfortable. The staff was very cordial, friendly, and attentive, always taking really good care of me and helping with reservations. The location is directly by the lake, offering a great walkway access to shops and restaurants, which was perfect. The dining experience with American-style breakfast was a highlight, although I really missed having more porridge options. Overall, a great value for the money.

Rooms
9.0
The room had an amazing view and was very clean and quiet, making it super comfortable.
Service
9.0
The staff was very cordial, friendly, and very helpful, always taking really good care of me with making reservations.
Location
9.0
The location is directly by the lake, offering a great walkway access to shops and restaurants.
Dining
8.0
The dining experience with American-style breakfast was a highlight, although I missed having more porridge options.
Facilities
8.0
The facilities are very nice and complete, providing everything needed for a comfortable stay.
Henry
United Kingdom, January  2024
9.0/10

The hotel offers spacious and well-maintained rooms with amazing views, cleanliness, and tranquility. The friendly and helpful service stands out, providing exceptional care and going the extra mile. The location by Jinji Lake is perfect for hosting large events or enjoying leisurely walks with convenient access to various attractions. The dining options cater to diverse tastes with a blend of Asian and Western choices.

Rooms
9.0
The rooms were spacious, great, and well-maintained, offering an amazing view and maintaining a high standard of cleanliness and quietness.
Service
9.0
The service is what impressed me the most, with the staff being friendly, helpful, and willing to ensure our comfort by assisting with reservations and other needs.
Location
10.0
The hotel's location by Jinji Lake provides a great setting with walkway access to the lake, shops, and restaurants, offering convenience for guests looking to explore Suzhou.
Dining
8.0
The dining experience is thoroughly international, offering a wide range of options for travelers to enjoy, including Asian and Western cuisines.
Facilities
9.0
The facilities are modern and well-equipped, enhancing the overall stay experience.
Arthur
United Kingdom, December  2023
9.6/10

I had a wonderful stay at the hotel, enjoying the spacious and tastefully decorated room with a great view of the lake and city. The room was big enough for me, my partner, and our two babies. The service was exceptional, from the friendly and attentive staff who took care of every detail, including preparing sandwiches for lunch and providing vegetarian snacks in the evening, to the helpful lobby staff who assisted me in finding my lost phone. The location was perfect, near Suzhou Center with easy access to the lake, shops, and restaurants. The dining experience left me wishing I had more time to explore all the culinary delights, especially the fish dishes. The facilities were top-notch, providing everything I needed for a comfortable and luxurious stay.

Rooms
10.0
The rooms were spacious, tastefully decorated, and had a great view of the lake and city.
Service
10.0
The staff was incredibly friendly and attentive, providing exceptional care from breakfast to evening snacks.
Location
10.0
The hotel's location near Suzhou Center and by the lake was excellent, offering walkway access to shops and restaurants.
Dining
9.0
The dining experience was a delightful journey of culinary delights, especially the fish dishes.
Facilities
9.0
The hotel's facilities were fantastic, adding to the overall comfort and luxury of the stay.
Neil
United Kingdom, November  2023
8.8/10

I absolutely loved staying at this hotel! The romantic lakeview from the room with large automated window screens was exceptional, although it was a bit pricier than expected and had a slight smell of smoke. The staff was incredibly proactive and went above and beyond to make my stay comfortable.

Rooms
8.0
The room was spacious and well-equipped, with a beautiful romantic lakeview.
Service
9.0
The staff was attentive and always willing to assist with any request.
Location
10.0
The location by Jinji lake was perfect, offering easy access to the lake, shops, and restaurants.
Dining
8.0
The dining options were diverse and truly international, although the American-style breakfast was a highlight.
Facilities
9.0
The hotel's facilities were top-notch, offering everything needed for a luxurious stay.
Brian
United Kingdom, November  2023
9.0/10

I had a wonderful stay at the hotel with its stunning lake view rooms and excellent service. The location is perfect for enjoying the surroundings, but dining options were a bit limited. The facilities were top-notch, offering a great overall experience.

Rooms
9.0
My room overlooked the lake and provided a beautiful view. It was spacious and modern, making my stay very comfortable.
Service
9.0
The staff went above and beyond to take care of the guests. They were extremely helpful, especially when I lost my phone in a cab.
Location
10.0
The hotel's location directly by the lake was fantastic, with easy access to shops, restaurants, and beautiful walkways. Perfect for hosting events or parties.
Dining
8.0
The dining experience was thoroughly international, catering to various tastes. However, I wished there were more fresh vegetable options.
Facilities
9.0
The hotel's facilities were top-notch and well-maintained. I thoroughly enjoyed the amenities provided.
Willard
United States, October  2023
9.0/10

I had a wonderful stay at this hotel with stunning lake views from both sides. The rooms were spacious and well-appointed, offering a luxurious experience. The service truly impressed me with the helpful and pleasant staff. The location is perfect, with easy access to the picturesque JinJi lake. The dining options were diverse and catered to various tastes. The facilities were top-notch, providing everything I needed for a comfortable stay.

Rooms
9.0
The rooms have a great view from both sides of the hotel and are well appointed with all basic needs.
Service
9.0
The staff was incredibly helpful and well-trained to ensure guests' well-being.
Location
10.0
The hotel is directly by the lake, offering a picturesque setting and easy access to shops and restaurants.
Dining
8.0
The dining experience was fantastic, with a variety of international culinary delights catering to different preferences.
Facilities
9.0
The facilities were excellent, providing everything needed for a comfortable and enjoyable stay.
John
United Kingdom, September  2023
9.0/10

I thoroughly enjoyed my stay at the hotel. The rooms were very nice, clean, and comfortable, offering a romantic lakeview with large automated window screens. The staff, especially during breakfast time, were friendly and managed guests well. The location is great, with easy access to Jinji lake and all the surrounding shops and restaurants. The main restaurant provided outstanding dining options, and the facilities were top-notch.

Rooms
9.0
The rooms were spacious and clean, with a romantic lakeview and large automated window screens.
Service
9.0
The staff was always very helpful, friendly, and polite, exemplified by my interaction with Luigi, the head chef at Riva's. The service for room service, dry cleaning, laundry, and shuttle service was excellent.
Location
10.0
The hotel's location is fantastic, right by Jinji lake and within walking distance to various shops and restaurants. It's also very close to Ferris Wheel Park and the former nightclub area, offering a convenient and vibrant setting.
Dining
8.0
The main restaurant provided a very complete dining experience with good service, especially the different hot pot dishes that were delicious.
Facilities
9.0
The hotel's facilities were outstanding, offering everything I needed for a comfortable and enjoyable stay.
John
United Kingdom, September  2023
8.2/10

My stay at the hotel was truly enjoyable. The staff was incredibly helpful and friendly, and the location by the picturesque JinJi lake was perfect for exploring the surroundings. The dining experience was delightful, although there were some minor issues with the facilities. Overall, a great experience with excellent value for money.

Rooms
8.0
The room I stayed in was big enough and well-equipped, providing a comfortable and cozy space throughout my stay.
Service
9.0
The hotel staff went above and beyond to take care of their guests. From helping me find my lost phone to excellent service at Riva's, the hospitality was top-notch.
Location
9.0
The location directly by the Jinji lake was superb, offering easy access to the lake and the surrounding shops and restaurants. It truly enhanced my overall experience.
Dining
8.0
The dining experience was wonderful, especially the real ham served in the main restaurant. I particularly enjoyed the fresh orange juice, although I missed having a few more options.
Facilities
7.0
The hotel's facilities were decent, but there were some areas that could use improvement to enhance the overall guest experience.
Ross
United Kingdom, September  2023
8.4/10

The hotel Suzhou Intercontinental is amazing with high service level and picturesque location by JinJi lake. The rooms are nice, big, and clean, but the service staff may lack experience at times. Dining options cater to every taste, and the facilities are of high quality.

Rooms
8.0
The rooms at Suzhou Intercontinental are nice and big as well as clean.
Service
7.0
The service staff at Suzhou Intercontinental are very well trained and very professional in their dealing, though some may be not experienced enough.
Location
9.0
The hotel's location at picturesque JinJi lake in Suzhou China is great if you want to host a large party or enjoy a leisure trip.
Dining
9.0
The dining options at Suzhou Intercontinental are very complete with good service, catering to every possible taste.
Facilities
9.0
The facilities at Suzhou Intercontinental are of high quality service and ambience.
Larry
United States, August  2023
7.8/10

My stay at the hotel was a mixed experience. The staff, especially during breakfast, were nice and the rooms were very nice, clean, and comfortable. However, there were some disappointing aspects like the cleanliness of the rooms.

Rooms
7.0
The rooms are very nice, clean, and comfortable but could use some improvement in terms of cleanliness.
Service
9.0
The staff, especially during breakfast time, were really friendly and polite, making my stay more enjoyable.
Location
8.0
The hotel is located near JinJi Lake, which offers a picturesque setting with easy access to nearby amenities.
Dining
8.0
The dining options are above average, offering good service, although I wish there were more opportunities to explore the surroundings.
Facilities
7.0
The facilities were satisfactory, providing everything needed for a comfortable stay.
Thomas
United States, July  2023
9.0/10

I had an amazing stay at this hotel! The rooms were very clean and spacious, offering a luxurious lake view with large automated window screens. The service was exceptional, with well-trained and professional staff. The location is perfect, right by the lake with easy access to shops and restaurants. The dining options were plentiful and catered to various tastes.

Rooms
9.0
The rooms were well-appointed with all basic needs and the lake view was romantic.
Service
9.0
The staff were exceptionally well-trained and immaculately professional.
Location
10.0
The hotel's location by the lake in Suzhou was just perfect.
Dining
8.0
The dining experience was fantastic with a variety of culinary delights.
Facilities
9.0
The facilities were top-notch and added to the overall luxury experience.
Sarah
United Kingdom, July  2023
8.6/10

The hotel offers spacious rooms with a great view of the lake and city, albeit slightly more expensive than expected. The service is friendly and attentive, making guests feel well cared for. Its location near Suzhou Center provides easy access to the lake and surrounding shops and restaurants.

Rooms
9.0
The rooms have a great view from both sides, ensuring there is no bad view.
Service
8.0
The staff is proactive and well-trained to attend to guests' needs effectively.
Location
9.0
The hotel's proximity to Suzhou Center and Jinji Lake makes it a great choice, with walkway access to various attractions.
Dining
8.0
The dining experience caters to various preferences, offering international options to satisfy different tastes.
Facilities
9.0
The facilities are well-equipped to enhance guests' stay.
William
United Kingdom, June  2023
9.2/10

Staying at the Intercontinental Suzhou was an excellent experience overall. The rooms are very nice, clean, and comfortable, and the staff took excellent care of us with their friendly and helpful service. The location is superb, right by picturesque JinJi Lake, offering easy access to shops and restaurants. The dining options are exceptionally good, and the facilities are top-notch.

Rooms
9.0
The rooms are very nice, clean, and comfortable.
Service
9.0
The staff, from bellhops to waitresses, were friendly and helpful, taking great care of us throughout our stay.
Location
10.0
The hotel is located at picturesque JinJi Lake, with easy access to all the shops and restaurants around. It's one of the best locations I've ever experienced in Suzhou.
Dining
9.0
The dining options are exceptionally good, offering a variety of European, Indian, and Asian dishes with excellent service.
Facilities
9.0
The facilities at the hotel are top-notch, providing everything you need for a comfortable and enjoyable stay.
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Rooms and Guests2 Guests, 1 Room